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Whispering Pines Himalayan Retreat
Surkanda Base, Dhanolti Chamba Road,
Jwarna, Distt. Tehri Garhwal, Uttarakhand
India
Phone. +91 9897684867 / 9719128684 / 9012494408
 
Treks ‘n Rapids Pvt. Ltd
Forest Road, Industrial Area
Dhalwala, Rishikesh, Uttarakhand
India
Phone. +91 9897684867
Email. contact@treksnrapids.com

Delhi. +91 9810870907
Mumbai. +91 9833016316
 
   Payment and Bookings Terms
All group reservations are deemed tentative till we receive a 50% advance payment. The 50% payment is required within 7 days of making a reservation.
Balance Payment of 50% to be made 15 days prior to arrival
If the advance payment is not received within the specified time, the reservation will be cancelled.
FITs/Small Groups – Full and final payment on booking for confirmation of the trip
   Please Note:
All packages are all inclusive ones (Lunch-Breakfast), unless otherwise specified
Earliest Check in time is 8.30 am and latest Check out time is 10.30 am. The guest is requested to vacate the tents by check out time, however on availability basis, can utilise the retreat facilities till 12.00 noon
There will be extra amount liable in case the guests check in/ check out at time other than the timing specified. The extra amount liable will depend on the actual arrival and departure details.
There are no separate charges for with activities or without activities guests
Guests will be charged the Single Tent Supplement in case they avail of a single tent.
The company follows a no-refunds policy. In case of cancellations atleast 7 days in advance and due to genuine reasons, the amount paid may be adjusted against future trips (as per company's discretion; to be utilised within 30 days time; on availability basis)
   Children’s Cost:
5 years and below : Free On Board [sharing tents/cots with parents]
5 yrs to 12 yrs : 70% of rack rate
12 years and above : Charged as adults
   Cancellation Clause:

We should be informed of any change in the number of guests or cancellations immediately and Whispering Pines reserves the right to levy service / cancellation charges as per details below. If the cancellation is made:
One month in advance             : 10 % cancellation charge
2 weeks in advance : 25% Cancellation charge
1 week in advance : 50% Cancellation charge
Less than a week : 100% Cancellation charge
   Other Terms:
No separate cost for with activities and without activities guests, unless otherwise specified.
All matters subject to the jurisdiction of Tehri Garhwal only

Incase of unforeseen circumstances and factors beyond our control like climatic factors, road blocks, power failures ,civil strife, unforeseen technical problem in equipments, causing non availability of a certain activity or inclusion, we shall not be obligated to make alternative arrangements, refunds etc. in any case, whatsoever. The staff and team shall leave no stone unturned to make your stay comfortable and holiday memorable, however your complete cooperation and understanding is expected through out your adventure holiday with us.

NO REFUND FOR NO SHOWS OR NON AVAILMENT (Irrespective of reasons)

A programme and package is valid only after realisation of 100% programme fee prior to check in and receipt of Travel Voucher. It is also mandatory to present a duly signed Disclaimer/Responsibility Form to the Resident Manager prior to participating in any adventure sport activity.
 

 
 
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